THE SERVICE
Service Plus was formed in 1990 by a group of close friends and family: Dan and Karen
DeBruyckere, Steven and Wanda Marshall and Greg Fauvel. With a combined 45 years in the
automotive industry, we wanted to create an automotive service center that would be different from
the typical garage. We believed that customer service should and would be our number-one priority.
This is where the first part of our name (service) comes into play.
THE PLUS
Because we strongly believed that it takes more than making service a priority to earn the loyalty
of lifelong customers, we had to strive to be different. Our staff takes pride in being well groomed
and our waiting area is always clean and comfortable and stocked with free coffee and snacks. But
most importantly, more than any material thing, our staff treats people like people, not like numbers.
This is demonstrated by the fact that most of our customers have become our friends over the
years.
OUR PROGRESS
Over the course of our years together, things have changed; Dan DeBruyckere has moved on to
become a successful attorney; Steve and Greg continue to operate Service Plus as hard working
owners who are committed to service and satisfaction. Wanda takes care of advertising (those
Christmas cards and coupons, you get) and when not doing those types of things, helps out in the
front office; Greg, Steve, & Wanda are our front line, usually the first people you will see or talk to
when coming in or calling us.
OUR CREDENTIALS
Besides pampering our customers, we do one other thing, we fix cars, and we do that very well.
The Service Plus Team is just as committed to quality as to service. We employ "ASE" certified
technicians including a master certified technician. We are also a Massachusetts certified emission
testing and repair facility. All of our equipment is state of the art. We also do alignments and air
conditioning service. We service all makes and models and our technicians continuously attend
training seminars to keep up on today's rapidly changing technology.
Whatever automotive need you may have, Service Plus will be there with honesty, fair prices,
and a commitment to providing you with respect and the utmost professional service we can
offer.
THANK YOU for your patronage.
Service Plus Automotive is a full-service preventive maintenance and auto repairs center in the Dracut, MA
01826 area, specializing in Emissions Repair, AC Repair, Asian Vehicle Repair, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, and Engine Maintenance since 1990.
Our experts have the knowledge to service and repair even the most challenging auto problems on
all makes and models of domestic and import vehicles. We use the latest technology to assess the
situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the
outcome. Stop in or give us a call at 978-957-5050 to let us know how we can help you!
What People Say About Us
I am a owner of a Buick that is 14 years old . This car has a great running engine, but the brakes and suspension not so good. I brought my car to several automotive centers, Sears being one of them. The money I paid at Sears for just front brakes was outrageous and to add insult to injury they let me drive out with two very bad tires. I had no knowledge they could blow out at anytime. Most of all when they addressed the biggest problem, I said to my
husband maybe we should buy a new car. So through word of mouth my husband was told about Service Plus on Lakeview Ave in Dracut . A friend suggest I go there, because they are very good. When I brought my car to Service Plus, they where very professional. They gave me a free estimate and offered me a free car for the day while they repaired my car. Heck, they even fixed a problem from the work done previously at sears and saved me hundreds of $$$$. I am a big fan of Service Plus now. My car rides so good. I will go to them always in the future. I am grateful that I can count on Service Plus to be honest and do a professional and competent job. You can't say that about to many companies now a days. Bravo and well done.
I have been a customer at Service Plus for over eight years. I have also recommended Service Plus to others over the years. "Service Plus" is the correct name for this automotive center because that is exactly how Steve and Greg and their other workers treat customers...they provide service plus! I have very little knowledge of car problems so I rely on their expertise and honesty and I have never been disappointed. They make the repairs that they say they will make and charge you what they say they will charge you. They complete the work when they say they will and are very helpful for emergency type problems. They are respectful of their customer's time and money and I would highly recommend them to anyone.
Have used them many times over the years. They are all always friendly, professional and honest. I recommend Service Plus to all my friends!
Long-time customer! Always honest, friendly and reasonable. They know how to treat their customers and keep them happy. We recommend Service Plus to all of our friends.
Took my truck there (really old and time for a new one) but they were incredibly nice and very professional and they fixed my truck the very next day. This is hands down the greatest shop in Massachusettes, As im writing this my truck is being looked at by them for another issue. To make a long story short these guys are fantastic and everybody should bring there vehicles there!!!!
I've been going to Service Plus since I started driving, introduced to Steve and Greg by my father who swore by them sine they opened. I refuse to go to any other mechanic because you simply cant beat the kindness and honesty they offer.
